📋 CS Platforms

Matik

Automate the creation of data-driven presentations.

A specialized tool for automating the creation of QBRs and other customer presentations.

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Cast.app

The Customer Success Workspace.

A workspace for customer success managers to prepare for meetings, manage follow-ups, and collaborate.

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EverAfter

The Customer Collaboration Platform.

A platform for creating shared, customer-facing hubs for onboarding and collaboration.

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Hook

The Customer-Led Growth Platform.

A CS platform that uses AI to predict customer behavior and automate workflows.

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ChurnZero

Your Partner in Customer Success.

A real-time customer success platform focused on helping subscription businesses fight churn.

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Vitally

The All-in-One Customer Success Platform.

A modern, integration-first customer success platform designed for speed and efficiency.

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Custify

The Customer Success Platform for B2B SaaS.

An intuitive and fast-to-implement CS platform for startups and SMBs.

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CustomerSuccessBox

The Outcome-driven Customer Success Platform for B2B SaaS.

An outcome-driven customer success platform for B2B SaaS.

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SmartKarrot

The Complete Customer Success Platform.

A customer success platform focused on operationalizing and scaling CS operations.

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UserGuiding

Better User Onboarding, Less Effort.

A no-code user onboarding platform to create interactive product tours and guides.

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Akita

Customer Success for SaaS.

A customer success management platform geared towards SaaS businesses and startups.

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ZapScale

The AI-Powered Customer Success Platform.

An AI-powered CS platform focused on predicting churn and identifying growth opportunities.

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Arrows

The Customer Onboarding Platform.

A platform focused on creating collaborative action plans for customer onboarding.

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Involve.ai

The Customer Intelligence Platform.

An AI-driven platform that provides early warnings and recommendations for CS teams.

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Velaris

The Customer Success Platform for B2B SaaS.

An intuitive CS platform focused on tracking health, managing renewals, and collaboration.

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Catalyst

The Customer Growth Platform.

An intuitive platform that helps CS teams reduce churn and increase product adoption. (Acquired by Totango).

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ClientSuccess

Customer Success for Customer Success.

A straightforward customer success platform for managing the entire customer lifecycle.

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Planhat

Customer Platform.

A flexible and data-driven customer platform designed for visibility and collaboration.

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Whatfix

The Digital Adoption Platform Leader.

A digital adoption platform (DAP) that helps users adopt software and provides in-app guidance and support.

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Appcues

The Product-Led Growth Platform.

A platform for building beautiful in-app experiences that drive user activation and adoption.

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Pendo

Software that makes your software better.

A product experience platform that provides user insights, guidance, and communication tools.

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UserIQ

Customer Success at Scale.

A platform that combines customer health, user analytics, and in-app engagement.

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Freshworks Customer Success

Proactive customer success for SaaS businesses.

A CS platform from Freshworks for managing health, tasks, and product usage.

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Gainsight

The Customer Success Company.

An enterprise-grade platform for managing customer success, product experience, and community engagement.

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Totango

The Composable Customer Success Platform.

A flexible and modular customer success platform that adapts to your business needs.

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HubSpot Service Hub

Customer Service Software That Builds a Better Customer Experience.

An all-in-one customer service platform that includes many customer success functionalities.

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Salesforce Service Cloud

The #1 AI Platform for Service.

A comprehensive customer service and engagement platform built on the Salesforce CRM.

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Salesforce Customer 360

Unite your teams around your customer.

A comprehensive platform that connects sales, service, marketing, and commerce.

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