📋 NPS Tools

Satismeter

Customer feedback from right inside your product.

An in-app customer feedback tool for collecting NPS, CSAT, and CES.

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Zonka Feedback

The AI-powered Customer Feedback & Intelligence Platform.

An omnichannel customer feedback platform with AI-powered analytics.

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Refiner

The survey platform for data-driven SaaS teams.

A user feedback and survey tool for SaaS companies.

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Retently

NPS, CSAT and CES Surveys for Growing Brands.

A customer experience platform focused on survey automation and feedback analysis.

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Zonka Feedback

AI Customer Feedback & Intelligence Platform.

An omnichannel survey platform to measure NPS, CSAT, and CES with AI-powered analytics.

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Zonka Feedback

AI Customer Feedback & Intelligence Platform.

An omnichannel survey and feedback platform that uses AI to unify and analyze customer data from various sources.

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SatisMeter

Collect customer feedback through customer surveys.

A customer feedback tool focused on in-app and web surveys like NPS, CSAT, and CES for product and SaaS teams.

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Retently

NPS, CSAT and CES Surveys for Growing Brands.

A tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection.

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SatisMeter

Customer feedback from right inside your product.

A tool for collecting customer feedback (NPS, CSAT, CES) directly within web and mobile applications.

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Refiner

The User Feedback & Customer Survey Tool for SaaS.

A powerful in-app NPS and microsurvey platform designed for product-led SaaS companies.

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Zonka Feedback

The #1 Customer & Employee Experience Platform.

An omnichannel feedback platform with strong AI capabilities for collecting and analyzing NPS and other CX metrics.

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Retently

The NPS Automation Platform.

An advanced NPS automation platform built for subscription-based and B2B SaaS companies.

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Product Fruits

AI-Powered Product Adoption Platform

A no-code platform for user onboarding, feature adoption, and feedback collection, including NPS surveys.

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Product Fruits

The no-code product adoption platform.

A product adoption platform that includes in-app surveys (NPS, CSAT) alongside features like onboarding tours and feature announcements.

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Zonka Feedback

AI-powered Customer Feedback & Intelligence Platform

An omnichannel survey and feedback platform with AI-driven analytics to measure and improve customer experience.

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Refiner

The survey platform for data-driven SaaS teams.

A highly customizable in-app and email survey tool for SaaS companies, with a strong focus on data and integrations.

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Simplesat

The #1 customer satisfaction survey tool for MSPs.

An intuitive and flexible survey tool with a focus on aesthetics, designed for helpdesks and Managed Service Providers (MSPs).

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Product Fruits

The no-code product adoption platform.

A user onboarding and product adoption platform that includes tools for collecting in-app feedback like NPS surveys.

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SatisMeter

In-app feedback surveys for product, marketing and customer success teams.

A user-friendly tool for running NPS, CSAT, CES, and PMF surveys inside web and mobile apps.

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Satismeter

Customer feedback from right inside your product.

A customer feedback tool, now part of Productboard, for collecting NPS, CSAT, and PMF data via in-app, web, and email surveys.

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SatisMeter

Collect customer feedback through customer surveys.

A lightweight feedback tool for collecting NPS, CSAT, and CES inside web and mobile apps.

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Delighted

The fastest and easiest way to gather actionable feedback.

An AI-driven platform for collecting, analyzing, and acting on customer feedback via NPS, CSAT, CES, and other survey types.

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AskNicely

Smarter feedback. Simpler change.

A customer experience platform that uses AI to capture feedback and convert it into daily actions for frontline teams.

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Delighted

The fastest and easiest way to gather actionable feedback.

A user-friendly tool for creating and sending NPS, CSAT, and CES surveys via multiple channels.

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InMoment

Integrated Customer Experience Solutions with AI.

An Experience Improvement (XI) platform that helps businesses collect and analyze customer and employee feedback.

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AskNicely

The Frontline Success Platform.

A customer experience platform that uses NPS feedback to empower and coach frontline teams.

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InMoment

The leader in Experience Improvement (XI).

A comprehensive platform that integrates customer, employee, and market feedback with AI.

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Retently

Customer Experience Platform for B2B.

A flexible NPS platform tailored for B2B SaaS companies, focusing on automation and analytics.

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AskNicely

The Frontline Success Platform.

A customer feedback platform designed to help businesses improve customer experience through real-time NPS data.

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InMoment

The leader in improving experiences.

An integrated CX platform that combines feedback data, business data, and market data to provide a holistic view of the customer.

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AskNicely

The Frontline Success Platform.

A platform focused on collecting real-time NPS feedback to empower frontline teams and improve customer service.

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Delighted

The fastest and easiest way to gather actionable feedback.

A simple, self-serve platform for collecting NPS, CSAT, CES, and other customer feedback metrics.

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Survicate

The effortless survey tool.

A survey software platform for collecting customer feedback across websites, web apps, mobile apps, and email.

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AskNicely

Customer Experience Software for People-Powered Businesses

A customer experience platform designed to measure NPS and empower frontline teams to improve service.

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Survicate

The effortless survey tool.

A versatile customer feedback tool for running NPS, CSAT, and other surveys across websites, apps, and email.

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Jotform

Easy-to-use online form builder for every business.

A powerful and feature-rich online form builder that includes templates and tools for creating NPS surveys.

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InMoment

The leader in improving experiences.

An enterprise-level Experience Improvement (XI) platform that acquired Wootric.

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Customer.guru

Smarter NPS surveys.

A simple and developer-friendly NPS survey tool that uses machine learning to improve response rates and analyze feedback.

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Delighted

The fastest and easiest way to gather actionable feedback.

A self-serve platform for collecting customer, product, and employee feedback using NPS, CSAT, CES, and other survey types.

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Delighted

The fastest and easiest way to gather actionable feedback.

A user-friendly, self-serve platform for collecting NPS, CSAT, and CES feedback across multiple channels.

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Survicate

The fastest way to collect feedback from customers.

A customer feedback platform for collecting insights with targeted surveys across websites, in-product, mobile apps, and email.

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InMoment

Integrated Customer Experience Solutions with AI

An experience improvement (XI) platform that combines customer feedback, market data, and employee data.

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Survicate

The effortless survey tool.

A versatile survey platform for collecting customer feedback across websites, in-product, mobile apps, and email.

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Retently

Customer Experience Platform

A customer experience platform for automating NPS, CSAT, and CES surveys and acting on feedback.

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Delighted

The fastest and easiest way to gather actionable feedback.

A user-friendly platform for sending NPS, CSAT, and CES surveys.

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AskNicely

The Frontline Success Platform.

A platform focused on empowering frontline teams with real-time customer feedback.

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Retently

The NPS platform that helps you grow your business.

A dedicated NPS platform with a focus on automation and analytics.

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Survicate

The fastest way to collect feedback from customers.

A customer feedback platform for collecting insights across multiple channels.

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InMoment

The leader in Experience Improvement (XI).

An enterprise-grade platform for improving customer and employee experiences.

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Nicereply

The easiest way to get more feedback from your customers.

A customer satisfaction survey tool for support teams.

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CustomerGauge

The Account Experience™ Company.

A B2B-focused platform for managing customer feedback and retention.

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Wootric

Customer experience management for the modern business.

A customer experience management platform acquired by InMoment.

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Podium

The all-in-one lead-to-loyal platform.

A platform for managing online reviews, messaging, and payments.

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Userpilot

The Product-Led Growth Platform.

A product growth platform that helps SaaS teams increase adoption and retention with in-app experiences and NPS surveys.

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Userpilot

Product Growth Platform for SaaS teams.

A product growth platform that helps teams increase user adoption through personalized in-app experiences, including NPS surveys.

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Userpilot

The Product-Led Growth Platform.

A product growth platform that enables teams to build in-app experiences, including NPS surveys, to drive user adoption.

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Wootric

Modern Experience Management. Now part of InMoment.

An AI-powered platform to measure and boost customer and employee satisfaction, now integrated into InMoment.

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Mouseflow

The session replay and heatmap tool that does it all.

A behavior analytics platform that helps understand the 'why' behind user actions with session replays, heatmaps, and feedback surveys.

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Zonka Feedback

Measure & Improve Customer Loyalty with an AI-Driven NPS Software.

An omnichannel NPS platform combining multi-channel distribution with AI-powered text analytics and automated workflows.

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Nicereply

The CSAT, NPS & CES survey tool built for support teams.

A customer satisfaction survey tool designed specifically for support teams to collect feedback directly after interactions.

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Nicereply

The #1 survey tool for support teams.

A survey tool focused on measuring customer satisfaction (CSAT, CES, NPS) directly within helpdesk and CRM platforms.

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Nicereply

The #1 survey tool for support teams.

A customer satisfaction survey tool built for support teams, offering CSAT, CES, and NPS surveys.

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CustomerGauge

The Account Experience™ Company

A B2B-focused experience platform that links customer feedback directly to revenue.

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Refiner

The survey platform for data-driven SaaS teams.

A platform for running micro-surveys (NPS, CSAT, etc.) inside SaaS applications, targeted by user data and behavior.

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CustomerGauge

The Account Experience (AX) Platform.

A specialized NPS and Account Experience platform designed for B2B companies to manage customer feedback at the account level.

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CustomerGauge

The Account Experience™ Company.

A B2B-focused experience platform that links customer feedback and account signals to revenue.

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CustomerGauge

The Account Experience™ Company.

An experience platform built for B2B companies, focusing on account-level feedback and linking NPS to revenue.

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Promoter.io

The most actionable customer feedback platform.

An NPS platform focused on driving growth through customer feedback, featuring text analytics and campaign management.

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GetFeedback

The agile CX platform.

A customer experience platform by Momentive (formerly SurveyMonkey) designed for deep integration with Salesforce.

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GetFeedback

The agile customer experience solution.

A customer feedback platform by SurveyMonkey, designed for easy integration with Salesforce to act on feedback quickly.

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Typeform

Create forms, surveys, & quizzes that people enjoy answering.

A versatile platform for creating beautifully designed, conversational forms and surveys, including NPS.

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Medallia

The Leader in Experience Management

An enterprise platform for capturing and acting on customer and employee experience signals in real time.

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Medallia

The Leader in Customer and Employee Experience.

An enterprise-grade platform for capturing and analyzing experience signals across customer and employee journeys.

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Promoter.io

The most actionable customer feedback platform.

An NPS platform focused on driving growth through actionable customer feedback, now part of Medallia.

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Nicereply

Customer experience (CX) platform

A survey tool for measuring CSAT, CES, and NPS, designed for customer service teams.

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SurveyLegend

Create gorgeous, mobile-friendly surveys.

An online survey tool focused on creating visually appealing and engaging surveys that work on any device.

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GetFeedback

The agile customer experience solution.

A CX platform designed for Salesforce users to easily create and distribute beautiful, mobile-first surveys.

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GetFeedback

The Agile Customer Experience Platform

A customer experience (CX) solution from SurveyMonkey, purpose-built for the Salesforce ecosystem.

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Promoter.io

Actionable Customer Feedback

A customer intelligence and engagement platform focused on driving growth through the Net Promoter System.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

A popular tool for creating beautiful, conversational forms and surveys, including NPS.

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Medallia

The Leader in Experience Management.

An enterprise-grade experience management platform that uses AI to analyze signals from customer and employee journeys.

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Promoter.io

The most actionable customer feedback platform.

A dedicated NPS platform focused on driving growth through actionable customer feedback and closing the loop.

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Wootric (by InMoment)

Customer Experience Management and Customer Feedback Platform.

A tool for collecting NPS, CSAT, and CES feedback in-app, on web, via email, and SMS.

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Promoter.io

Capture actionable customer feedback in the moment.

A dedicated NPS platform for capturing and acting on customer feedback.

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GetFeedback

The agile customer experience platform.

A customer feedback platform designed for Salesforce users.

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Medallia

The leader in customer and employee experience.

An enterprise platform for capturing and acting on customer and employee signals.

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ProProfs Survey Maker

Create Online Surveys & Forms Easily.

A versatile tool for creating surveys, polls, quizzes, and forms, including NPS surveys.

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Qualtrics

The leader in customer experience and creator of the Experience Management (XM) category.

Enterprise-grade platform for collecting and analyzing customer feedback to drive business decisions.

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SurveyMonkey

Powering curious individuals and organizations to measure, benchmark, and act on the opinions that drive success.

A versatile online survey tool with robust features for creating and distributing NPS surveys.

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SurveySparrow

Turn surveys into conversations.

An engaging survey platform with a conversational interface.

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Forsta

The Human Experience Platform.

A comprehensive research and experience platform that combines CX, EX, and market research capabilities.

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SurveyMonkey

The world's most popular platform for surveys and forms.

A widely-used online survey tool that allows users to create, send, and analyze surveys for various purposes.

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SurveySparrow

Turn Surveys into Conversations.

An omnichannel experience management platform that uses conversational surveys to improve response rates.

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ProProfs Survey Maker

Everything You Need to Create World-Class Surveys.

An online tool for creating surveys, forms, polls, and quizzes, including NPS surveys, with a focus on ease of use.

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Qualtrics CoreXM

The Foundation of Experience Management.

An industry-leading research platform for collecting, analyzing, and acting on experience data.

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SurveySparrow

The Conversational Survey Platform.

An experience management platform that uses conversational surveys to improve response rates and gather richer feedback.

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Qualaroo

Get valuable insights from your users. In context.

A user research and customer feedback tool that specializes in contextual, on-site and in-app surveys.

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Qualtrics

The leader in customer experience and creator of the Experience Management (XM) category.

Enterprise-grade platform for collecting and analyzing customer feedback, including NPS, across multiple channels.

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Qualaroo

Ask the right questions at the right time.

A user research and customer feedback platform that collects insights using targeted website and in-app surveys (Nudges™).

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SurveySparrow

The Conversational Experience Management Platform.

An NPS tool that focuses on creating engaging, chat-like surveys to improve response rates.

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SurveyMonkey

Powering the curious.

A popular and versatile online survey tool that offers robust features for creating, sending, and analyzing NPS surveys.

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Qualtrics

The leader in customer experience and creator of the Experience Management (XM) category.

Enterprise-grade platform for collecting and analyzing customer feedback, including NPS, CSAT, and CES.

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Qualtrics CoreXM

The Leader in Experience Management.

An enterprise-grade experience management platform for collecting and analyzing customer, employee, product, and brand feedback.

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Qualaroo

Ask the right questions at the right time.

A customer feedback and user research tool that uses targeted, on-site surveys called 'Nudges'.

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Forsta

The New Frontier of Experience & Research Technology.

A powerful, flexible, and connected platform for experience and research, combining CX, EX, and market research.

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SurveyMonkey

Create online surveys and forms that mean business.

A popular and versatile online survey tool that supports NPS data collection and analysis.

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SurveySparrow

AI-Powered Customer Feedback Platform

An experience management platform that uses conversational surveys to improve response rates and gather feedback.

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Qualaroo

Get valuable insights from your users. In context.

A contextual feedback tool that uses targeted on-site and in-app surveys (Nudges™) to gather insights.

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Forsta

The New Frontier of Experience & Research Technology.

A powerful, flexible platform for market research, customer experience, and employee experience.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that combines website analytics with user feedback, including NPS surveys.

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Hotjar

Understand your users. Elevate your product.

A product experience insights platform that combines website analytics with user feedback, including NPS surveys.

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Hotjar

Understand what your users are really doing on your site.

A product experience insights platform that provides behavior analytics and feedback data in one place.

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Qualtrics CustomerXM

The leader in experience management.

An enterprise-grade platform for managing customer, employee, product, and brand experiences.

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ProProfs Survey Maker

Create Online Surveys, Quizzes, Polls, and Graded Assessments.

A versatile survey tool that is part of a larger suite of business products, offering NPS surveys and more.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that combines NPS surveys with user behavior analytics like heatmaps and session recordings.

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Hotjar

Understand what users really do on your site.

A behavior analytics and user feedback tool with NPS survey capabilities.

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Forsta

The new frontier of Customer Experience and Market Research Technology.

A comprehensive platform for CX, EX, and market research.

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Thermostat

Simple, effective Net Promoter Score® surveys.

A minimalist and straightforward platform for creating and managing Net Promoter Score surveys.

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