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Amdocs Data and AI

Harness the power of telco data and AI to unlock new possibilities.

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Overview

Amdocs Data and AI solutions provide a comprehensive framework for Communication Service Providers (CSPs) to manage the entire data lifecycle. The platform enables data ingestion, processing, governance, and the application of AI and machine learning to generate insights for network optimization, customer experience enhancement, and new revenue stream creation.

✨ Key Features

  • Logical Data Management
  • AI-Powered Insights
  • Real-time Data Processing
  • Data Governance and Security
  • Pre-built Telecom AI Use Cases
  • Open and Modular Architecture

🎯 Key Differentiators

  • Deep integration with Amdocs' extensive BSS/OSS portfolio
  • Rich library of pre-built, telecom-specific AI models and use cases
  • End-to-end data lifecycle management capabilities

Unique Value: Provides a telco-specific, AI-native platform that unlocks the value of data across the organization, enabling CSPs to automate operations, create personalized experiences, and drive new growth.

🎯 Use Cases (5)

Hyper-personalized customer engagement Intelligent network automation and optimization Data monetization Customer churn prediction Fraud detection

✅ Best For

  • Deployed by major telecom operators globally as part of their digital transformation initiatives.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • A lightweight analytics tool for small businesses
  • General-purpose business intelligence dashboarding

🏆 Alternatives

Netcracker Ericsson Oracle Communications Salesforce

Offers deeper domain expertise and a more comprehensive set of pre-integrated BSS/OSS and AI solutions specifically for the telecom industry compared to general-purpose data and AI platforms.

💻 Platforms

Cloud On-Premises Hybrid

🔌 Integrations

Amdocs BSS/OSS portfolio Third-party data sources Cloud platforms (AWS, Azure, Google Cloud)

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 27001 ✓ TM Forum standards

💰 Pricing

Contact for pricing

Free tier: NA

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