athenaOne

We create innovative healthcare technology that connects providers, patients, and partners for a better future.

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Overview

athenahealth's athenaOne is a comprehensive, cloud-based service that combines EHR, revenue cycle management, and patient engagement. It operates on a single, nationwide network, allowing for data-driven insights and continuous updates. For allergy practices, it provides the necessary tools for documentation, ordering, and billing, backed by services that handle administrative work like claim processing and clinical document management.

✨ Key Features

  • Cloud-based EHR
  • Revenue Cycle Management (RCM) Service
  • Patient Engagement Tools
  • Telehealth Solution
  • Mobile App
  • athenaClinicals (EHR)
  • athenaCollector (Billing)
  • athenaCommunicator (Patient Communication)

🎯 Key Differentiators

  • Networked intelligence from a vast number of providers
  • Strong focus on revenue cycle management services
  • Cloud-native platform reduces IT overhead

Unique Value: Combines EHR, RCM, and patient engagement on a single, networked platform to improve both clinical and financial outcomes for practices.

🎯 Use Cases (3)

Ambulatory allergy practices Medical groups and health systems Practices looking to outsource billing and administrative tasks

✅ Best For

  • Streamlining billing and reducing days in A/R
  • Improving patient communication and reducing no-shows
  • Accessing patient records from anywhere via the cloud

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Practices that require highly specialized, built-in immunotherapy management workflows

🏆 Alternatives

eClinicalWorks NextGen Healthcare Veradigm (Allscripts) Epic

Unlike many competitors, athenaOne's model is service-based, focusing on offloading administrative work like billing and claims follow-up from the practice.

💻 Platforms

Web iOS Android

🔌 Integrations

Labs Imaging Centers athenahealth Marketplace (third-party apps)

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ ISO 27001 ✓ SSO ✓ ONC Certified ✓ DirectTrust

💰 Pricing

$140.00/mo
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