Avaya OneCloud for Healthcare
Experiences that matter.
Overview
Avaya OneCloud for Healthcare provides a suite of communication and collaboration tools, including contact center, unified communications, and CPaaS (Communications Platform as a Service). It is designed to help healthcare organizations create more connected and personalized patient experiences, while ensuring security and compliance.
✨ Key Features
- Omnichannel Contact Center
- Unified Communications and Collaboration
- CPaaS for custom applications
- AI-powered Automation
- HIPAA Compliance
- Workforce Engagement
🎯 Key Differentiators
- Long-standing reputation in enterprise communications
- Strong portfolio of both cloud and on-premises solutions
- Extensive global partner network
Unique Value: Provides a comprehensive and reliable communication platform that helps large healthcare organizations manage complex patient and care team interactions, with the flexibility of cloud, on-premises, or hybrid deployments.
🎯 Use Cases (4)
✅ Best For
- Improving patient satisfaction
- Increasing operational efficiency
- Enhancing care team communication
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small clinics with basic communication needs
- Organizations looking for a simple, out-of-the-box solution
🏆 Alternatives
Offers a more robust and scalable solution for large enterprises compared to many cloud-native startups, with a strong heritage in voice communications, but may be slower to innovate in some areas.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
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