Birdeye
The #1 Agentic Marketing Platform for Multi-location Brands.
Overview
Birdeye is a comprehensive customer experience and reputation management platform that helps businesses be found online, be chosen by customers, and improve their operations through feedback. It offers a wide range of products including Reviews, Listings, Social, and Search AI to manage a brand's entire online presence and customer journey.
✨ Key Features
- Review Generation & Management
- Listings Management
- Social Media Management
- Webchat & Messaging
- Surveys
- Benchmarking & Insights
- AI Agents
🎯 Key Differentiators
- Monitors over 200 review sites
- Strong focus on multi-location businesses
- AI-powered sentiment analysis and response suggestions
Unique Value: Provides a comprehensive, AI-driven platform for multi-location businesses to manage the entire customer experience, from acquisition to retention.
🎯 Use Cases (4)
✅ Best For
- Multi-location brand reputation management
- Healthcare patient experience management
- Local service business marketing
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Users needing deep, technical SEO audit tools
- Solo entrepreneurs on a very limited budget
🏆 Alternatives
Offers a more extensive set of features for managing online presence across a wider range of platforms compared to many competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
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