BMC Helix Operations Management
AIOps for the Autonomous Digital Enterprise.
Overview
BMC Helix Operations Management is an AIOps platform that helps enterprises proactively manage their IT operations. It provides a unified view of the entire IT environment, from on-premises to multi-cloud, and uses AI and machine learning to predict and prevent issues, automate remediation, and optimize service performance.
✨ Key Features
- Service-centric monitoring
- Event management
- Root cause analysis
- Log analytics
- Anomaly detection
- Automated remediation
🎯 Key Differentiators
- Deep integration with the BMC Helix suite of IT management tools.
- Strong focus on service-centric monitoring and management.
- Proven scalability and reliability for large enterprises.
Unique Value: Helps enterprises become autonomous digital enterprises by providing an AIOps platform that can proactively manage and optimize IT operations.
🎯 Use Cases (4)
✅ Best For
- Proactively managing the health and performance of IT services.
- Automating the detection and resolution of IT incidents.
- Improving the collaboration between IT operations and other teams.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses with simple IT needs.
🏆 Alternatives
Offers a more integrated and comprehensive solution for organizations that have standardized on BMC for their IT service and operations management.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier Support tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
🔄 Similar Tools in IT Operations AI
Dynatrace
Full-stack observability and security platform with AI-powered analytics and automation....
Datadog
A monitoring and security platform for cloud applications....
Splunk
A platform for searching, monitoring, and analyzing machine-generated big data....
New Relic
A cloud-based observability platform that provides full-stack visibility and analytics....
LogicMonitor
An automated, cloud-based infrastructure monitoring and observability platform....
ServiceNow
A cloud-based platform for automating IT, employee, and customer workflows....