Brandwatch
The Social Intelligence Company.
Overview
Brandwatch is a consumer intelligence platform that helps brands and agencies to understand and engage with their customers online. It provides a suite of tools for social media listening, analytics, and management, enabling users to track brand mentions, analyze consumer sentiment, identify trends, and manage their social media presence.
✨ Key Features
- Social media listening and monitoring
- Consumer sentiment analysis
- Trend analysis and identification
- Audience demographics and psychographics
- Influencer identification and analysis
- Social media management and publishing
- Customizable dashboards and reporting
🎯 Key Differentiators
- Depth of historical data
- Advanced analytics and AI capabilities
- Strong focus on consumer intelligence
Unique Value: Provides a comprehensive and in-depth understanding of consumers and their conversations online, enabling data-driven marketing and business strategies.
🎯 Use Cases (4)
✅ Best For
- Helping brands to identify and respond to customer service issues on social media in real-time.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Deep financial or operational analytics
🏆 Alternatives
Offers more advanced analytics and a greater depth of historical data compared to many other social media listening tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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