CommitCRM
Affordable PSA, CRM & RMM for IT Service Providers.
Overview
CommitCRM is a professional services automation (PSA) and customer relationship management (CRM) solution designed for small to mid-sized IT service providers and computer repair shops. It offers a comprehensive set of tools for managing service tickets, contracts, billing, sales, and assets. A key differentiator is its one-time licensing fee, making it a cost-effective option for businesses that prefer to own their software.
✨ Key Features
- Service Tickets & Dispatching
- CRM & Sales Opportunities
- Asset & Contract Management
- Billing & Invoicing
- Employee Time Tracking
- Customer Web Portal
🎯 Key Differentiators
- Affordable one-time licensing model
- Self-hosted (on-premise) deployment option
- Comprehensive feature set for small IT service businesses
Unique Value: Offers a full-featured PSA and CRM solution for a one-time fee, giving small IT businesses control over their data and freedom from recurring subscription costs.
🎯 Use Cases (4)
✅ Best For
- Providing a low-cost, self-hosted PSA for small IT businesses
- Centralizing operations for computer repair shops
- Integrating with leading RMM tools for a complete service workflow
💡 Check With Vendor
Verify these considerations match your specific requirements:
- MSPs that require a fully cloud-native, multi-tenant solution
- Larger teams that need advanced project management and automation
🏆 Alternatives
Provides a more traditional, on-premise software model compared to the cloud-based subscription services that dominate the market, which is appealing for cost-conscious businesses.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Included with maintenance plan tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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