Crewhu
Employee Recognition & Customer Satisfaction Platform.
Overview
Crewhu is an employee recognition and customer satisfaction platform built for Managed Service Providers (MSPs). It helps engage and motivate teams by focusing on key metrics, which in turn improves performance, keeps customers happy, and grows the organization.
✨ Key Features
- Customer Feedback (CSAT, NPS)
- Employee Recognition and Rewards
- Gamification and Contests
- Performance Metrics and Leaderboards
- Integration with PSA and RMM tools
🎯 Key Differentiators
- Combines customer feedback with employee recognition and gamification.
- Deep integrations with MSP tools.
- Focus on driving performance and a positive company culture.
Unique Value: Helps MSPs improve customer satisfaction and team performance by making work more engaging and rewarding.
🎯 Use Cases (4)
✅ Best For
- Increasing CSAT scores by tying them to employee recognition and rewards.
- Improving first-call resolution rates through gamified contests.
- Boosting employee morale and reducing turnover.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Non-MSP businesses.
- Companies that do not have a focus on customer service metrics.
🏆 Alternatives
Offers a more holistic solution for MSPs by connecting customer feedback directly to employee recognition and motivation.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: N/A
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