EngageBay

All-in-One Marketing, Sales and Support Software for Growing Businesses.

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Overview

EngageBay is an integrated marketing, sales, and service platform designed as an affordable alternative to more expensive solutions. It provides a comprehensive suite of tools including email marketing, marketing automation, CRM, sales pipeline management, and a helpdesk. It is targeted at small businesses and startups looking for a single platform to manage their entire customer lifecycle.

✨ Key Features

  • Email Marketing
  • Marketing Automation
  • CRM
  • Landing Pages
  • Live Chat & Helpdesk
  • Appointment Scheduling
  • Social Media Management

🎯 Key Differentiators

  • Extremely affordable all-in-one platform.
  • Generous free plan that includes CRM, helpdesk, and live chat.
  • Unified platform for marketing, sales, and support.

Unique Value: An affordable, integrated platform that provides all the marketing, sales, and support tools a small business needs to grow, without the high price tag.

🎯 Use Cases (5)

Small business marketing and sales. Managing customer support tickets. Automating lead nurturing. Building a unified customer database. Scheduling appointments with leads and customers.

✅ Best For

  • Using the free CRM to manage contacts and sales deals.
  • Creating automated email sequences to nurture new leads.
  • Providing customer support through the integrated helpdesk and live chat.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Large enterprises with complex needs.
  • E-commerce businesses requiring deep, product-level automation.
  • Companies that need highly advanced, best-in-class features for a single function.

🏆 Alternatives

HubSpot Zoho CRM ActiveCampaign

Its main value proposition against HubSpot and ActiveCampaign is its significantly lower price point for a comparable set of all-in-one features.

💻 Platforms

Web API

🔌 Integrations

Zapier Shopify BigCommerce Stripe QuickBooks Office 365 API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Pro tier)

🔒 Compliance & Security

✓ GDPR

💰 Pricing

$12.74/mo
Free Tier Available

Free tier: Up to 250 contacts, 1,000 branded emails/month. Includes CRM, Helpdesk, and Live Chat.

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