Groove
The Leader in Sales Engagement for Salesforce.
Overview
Groove is a sales engagement platform built specifically for Salesforce users. It helps revenue teams streamline their workflows by automating tasks like data entry, creating and managing multi-channel campaigns (Flows), and providing analytics on what drives revenue. Its deep integration with Salesforce is its primary differentiator.
✨ Key Features
- Salesforce-Native Integration
- Multi-channel Campaigns (Groove Flows)
- Email & Calendar Sync
- Online Scheduler
- Call Logging & Recording
- Actionable Analytics
- Conversation Intelligence
🎯 Key Differentiators
- Extreme focus on simplicity and ease of use
- Clean, uncluttered user interface
- Personal and transparent company culture
Unique Value: Offers a refreshingly simple and intuitive help desk solution that small teams can set up and start using in minutes.
🎯 Use Cases (4)
✅ Best For
- Enterprises using Salesforce as their single source of truth
- Financial services and tech companies needing high security
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies not using Salesforce CRM
🏆 Alternatives
Unlike more complex platforms, Groove deliberately avoids feature bloat, providing only the essential tools that small businesses need to deliver great support.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
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