Groove

The Leader in Sales Engagement for Salesforce.

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Overview

Groove is a sales engagement platform built specifically for Salesforce users. It helps revenue teams streamline their workflows by automating tasks like data entry, creating and managing multi-channel campaigns (Flows), and providing analytics on what drives revenue. Its deep integration with Salesforce is its primary differentiator.

✨ Key Features

  • Salesforce-Native Integration
  • Multi-channel Campaigns (Groove Flows)
  • Email & Calendar Sync
  • Online Scheduler
  • Call Logging & Recording
  • Actionable Analytics
  • Conversation Intelligence

🎯 Key Differentiators

  • Extreme focus on simplicity and ease of use
  • Clean, uncluttered user interface
  • Personal and transparent company culture

Unique Value: Offers a refreshingly simple and intuitive help desk solution that small teams can set up and start using in minutes.

🎯 Use Cases (4)

Automating sales activity logging to Salesforce Outbound prospecting and follow-up Account-based engagement Managing customer success and account management workflows

✅ Best For

  • Enterprises using Salesforce as their single source of truth
  • Financial services and tech companies needing high security

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies not using Salesforce CRM

🏆 Alternatives

Help Scout Freshdesk Zendesk SupportBee

Unlike more complex platforms, Groove deliberately avoids feature bloat, providing only the essential tools that small businesses need to deliver great support.

💻 Platforms

Web API

🔌 Integrations

Salesforce (Native) LinkedIn Sales Navigator ZoomInfo Sendoso Highspot

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ GDPR

💰 Pricing

Contact for pricing
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