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Infinitus

AI agents for clinical + administrative healthcare calls.

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Overview

Infinitus has developed an AI platform that can automate phone calls to payers to verify patient benefits, check prior authorization status, and perform other administrative tasks. This allows healthcare staff to focus on more complex work and patient care.

✨ Key Features

  • AI-powered phone calls for benefits verification
  • Prior authorization status checks
  • Automated data entry into EHR/PMS
  • Call recording and transcription

🎯 Key Differentiators

  • Proprietary voice AI specifically trained for healthcare conversations
  • Ability to handle complex, multi-turn phone calls
  • Scalability and speed compared to human agents

Unique Value: Automates the most manual and time-consuming part of benefits verificationβ€”the phone callβ€”freeing up staff and reducing operational costs.

🎯 Use Cases (3)

Verifying complex benefits that are not available via electronic EDI/API Offloading high-volume, repetitive phone calls from staff Automating information gathering for specialty drugs and procedures

βœ… Best For

  • Automated benefits verification calls to payers
  • Automated prior authorization status checks

πŸ’‘ Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations that can get all necessary data via standard electronic transactions

πŸ† Alternatives

Myndshft Glidian Offshore call centers

Offers a more scalable, consistent, and cost-effective solution than manual calling or traditional BPO services.

πŸ’» Platforms

API Web

πŸ”Œ Integrations

API RPA platforms

πŸ›Ÿ Support Options

  • βœ“ Email Support
  • βœ“ Phone Support
  • βœ“ Dedicated Support (All tier)

πŸ”’ Compliance & Security

βœ“ SOC 2 βœ“ HIPAA βœ“ BAA Available βœ“ SSO βœ“ SOC 2 Type 2 βœ“ HIPAA

πŸ’° Pricing

Contact for pricing
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