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Invarosoft

The #1 Unified Client Experience Platform for MSPs.

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Overview

Invarosoft is a comprehensive Client Experience (CX) platform designed for Managed Service Providers (MSPs). It aims to unify the client journey by providing a suite of tools including a desktop & mobile app, client portal, vCIO strategy tools, live chat, secure messaging, and identity security. The platform helps MSPs improve efficiency, increase sales, and enhance client satisfaction and retention.

✨ Key Features

  • Desktop, Web & Mobile Client App
  • vCIO/QBR Reporting & Strategy Tools
  • Live Chat & Secure Messaging
  • Client Portal with Ticketing
  • Identity Security & Password Management
  • Customer Satisfaction Surveys (CSAT)
  • Push Notifications

🎯 Key Differentiators

  • Unified platform covering CX, vCIO, and security
  • Strong focus on a branded desktop and mobile app experience
  • Integrated vCIO and QBR automation tools

Unique Value: Invarosoft consolidates multiple client-facing technologies (portal, chat, vCIO, security) into a single, unified platform, reducing costs and improving the client experience.

🎯 Use Cases (4)

Centralizing client communication and support Automating vCIO and QBR processes Improving help desk efficiency with a branded app Enhancing client identity security

✅ Best For

  • Replacing multiple disparate client-facing tools with one platform
  • Streamlining client reporting for business reviews
  • Providing an easy-to-use support app for end-users

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies not operating as an MSP
  • Organizations that only need a simple ticketing portal without CX features

🏆 Alternatives

CloudRadial DeskDirector Lifecycle Insights ConnectWise (Portal)

Unlike point solutions that only solve one problem, Invarosoft provides a holistic suite of tools to manage the entire client journey, from support to strategic reviews.

💻 Platforms

Web Desktop (Windows, macOS) iOS Android

🔌 Integrations

ConnectWise Autotask Syncro HaloPSA Kaseya BMS IT Glue Hudu Microsoft 365

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All plans tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

$199.00/mo

✓ 14-day free trial

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