ITBoost
Centralize your IT documentation and password management.
Overview
ITBoost is a documentation, password management, and customer relationship management (CRM) platform that is part of the ConnectWise suite of products. It is designed to help MSPs centralize their standard operating procedures (SOPs), passwords, and client knowledge. Its primary advantage is its tight integration with other ConnectWise products like ConnectWise PSA and ConnectWise Automate, providing a unified experience for MSPs invested in that ecosystem.
✨ Key Features
- Centralized Documentation
- Password Management Vault
- Data Synchronization with ConnectWise Suite
- Customer Feedback System
- Knowledge Base Management
- Asset Tracking
- Dashboard and Reporting
🎯 Key Differentiators
- Native, deep integration with the ConnectWise ecosystem
- Combines documentation with basic CRM and customer feedback features
- Single vendor relationship for MSPs using other ConnectWise tools
Unique Value: Offers a seamless documentation experience for MSPs by tightly integrating with ConnectWise PSA and RMM, reducing friction and centralizing data.
🎯 Use Cases (4)
✅ Best For
- Consolidating client documentation for MSPs heavily using the ConnectWise product suite
💡 Check With Vendor
Verify these considerations match your specific requirements:
- MSPs not using other ConnectWise products
- Teams needing a simple, standalone wiki
🏆 Alternatives
While competitors may have more standalone features, ITBoost's primary advantage is its native integration within the ConnectWise ecosystem, which is a significant workflow benefit for users of that platform.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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