MDprospects

Healthcare CRM & Call Center Software.

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Overview

MDprospects is a healthcare CRM designed to manage the patient journey from initial inquiry to appointment. It helps practices capture leads from various sources, manage intake workflows, and communicate with patients. For physician liaisons, it provides tools to track which physicians are referring patients, analyze referral volume, and manage communications with referring offices, thereby supporting relationship-building efforts.

✨ Key Features

  • Patient Lead Management
  • Referral Source Tracking
  • Call Center Management
  • Marketing Automation
  • Appointment Scheduling
  • Analytics and Reporting

🎯 Key Differentiators

  • Specific focus on the patient acquisition and intake process
  • Integrated call center features
  • Tailored for elective procedures and specialty practices

Unique Value: Provides a unified system to manage the entire top-of-funnel for patient acquisition, including tracking the effectiveness of physician referrals.

🎯 Use Cases (3)

Managing patient leads from marketing campaigns Tracking referrals from physicians and other sources Optimizing patient intake and scheduling

✅ Best For

  • Capturing and converting web leads into patients
  • Reporting on marketing ROI by tracking lead sources

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • In-depth liaison activity and expense tracking
  • Complex market-level analytics

🏆 Alternatives

PatientPop Doctor.com General CRMs (HubSpot, etc.)

More focused on converting patient leads than dedicated PRM tools, which focus on managing liaison activities.

💻 Platforms

Web

🔌 Integrations

EHR/PM systems Web forms Phone systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ GDPR

💰 Pricing

Contact for pricing

✓ 14-day free trial

Visit MDprospects Website →