Mouseflow
The behavior analytics platform that shows why your visitors aren't converting.
Overview
Mouseflow is a website analytics tool that helps businesses understand user behavior and optimize their websites. Its core features include session replay, heatmaps, conversion funnels, and form analytics. In addition to these observation tools, Mouseflow also allows users to create and launch feedback surveys, including NPS, to directly ask visitors about their experience. This combination helps to uncover the 'why' behind user actions.
✨ Key Features
- Session replay
- Heatmaps (click, scroll, attention)
- Conversion funnels
- Form analytics
- Feedback surveys (including NPS)
- User segmentation
🎯 Use Cases (4)
✅ Best For
- Watching session replays to see why users abandon a checkout process.
- Using heatmaps to optimize the placement of calls-to-action.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies needing to send surveys via email or manage a complex, multi-channel CX program.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: 500 recordings/month
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