MYCOM OSI Experience Assurance & Analytics (EAA)
The Assurance Cloud Company™
Overview
MYCOM OSI's Experience Assurance & Analytics (EAA) is a suite of integrated, cloud-native applications that visualize, automate, and optimize digital experiences and network service quality. Offered as a SaaS solution (Assurance Cloud™), it provides performance management, fault management, service quality management, and analytics across hybrid physical and virtual networks.
✨ Key Features
- Cloud-Native SaaS offering (Assurance Cloud™)
- Digital Service Quality Management (ProAssure™)
- Performance Management (PrOptima™)
- Fault Management (NetExpert™)
- Automation and Orchestration (ProActor™)
- AI-driven Analytics (AInsights)
- Multi-domain, Multi-vendor support
🎯 Key Differentiators
- Industry's first carrier-grade service assurance SaaS offering
- Cloud-native architecture enabling rapid deployment and scalability
- AI/ML-driven automation and predictive insights
Unique Value: Offers a future-proof, carrier-grade SaaS solution that accelerates time-to-market and lowers TCO for service assurance, enabling CSPs to deploy AI/ML at scale and realize the vision of an autonomic network.
🎯 Use Cases (5)
✅ Best For
- Used by Tier 1 CSPs including Telefónica, T-Mobile, and Vodafone.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small business network tools
- Enterprise application performance monitoring (non-telecom)
🏆 Alternatives
Provides a more agile, flexible, and cost-effective SaaS model compared to traditional on-premises, license-based assurance systems.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Standard and Premium tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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