N-able Passportal
Privileged Access Manager for MSPs & IT.
Overview
N-able Passportal is a security-focused platform for MSPs that combines privileged access management (PAM), password management, and documentation. It allows for secure storage, management, and retrieval of credentials and client knowledge. A key feature is its ability to be rebranded and resold to clients as a Password Management-as-a-Service offering.
✨ Key Features
- Privileged Access Management (PAM)
- Password Management & Automation
- IT Documentation
- Active Directory Sync
- Audit Trails & Reporting
- Mobile Access
- Resellable Client-Facing Portal (Passportal Site)
🎯 Key Differentiators
- Strong focus on Privileged Access Management (PAM).
- Ability to rebrand and resell to clients (Passportal Site).
- Deep integration with the N-able product ecosystem.
Unique Value: Provides MSPs with a robust, security-first platform to manage privileged credentials and create a new revenue stream by reselling password management to clients.
🎯 Use Cases (4)
✅ Best For
- Securing and automating password rotations for privileged accounts.
- Providing technicians with secure, audited access to client credentials.
- Offering a branded password management solution to end-clients.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- MSPs needing a primary documentation platform with deep asset tracking (better as a password-first tool).
- Teams outside the IT service provider industry.
🏆 Alternatives
Offers more advanced PAM features than documentation-centric tools like IT Glue, and is more MSP-channel focused than general business password managers like LastPass.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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