Opendock
The industry standard for dock scheduling.
Overview
Opendock is a widely used dock scheduling system that facilitates communication and appointment booking between warehouses and carriers. It provides a centralized platform where warehouses can publish their available hours and carriers can book appointments 24/7 without phone calls or emails. The system is designed to reduce manual coordination, minimize wait times, and improve overall supply chain efficiency. Carriers can register for free to find and book appointments with participating shippers and warehouses.
✨ Key Features
- Online Appointment Scheduling
- Carrier Self-Service Portal
- Centralized Communication Platform
- PO (Purchase Order) Updates
- Single Sign-On (SSO)
- Multi-Location Management
🎯 Key Differentiators
- Large, pre-existing network of carriers.
- Free for carriers, which encourages adoption.
- Focus on simplifying the appointment booking process.
Unique Value: Opendock provides a massive, established network that makes it simple for warehouses to offer online scheduling and for carriers to find and book appointments, streamlining communication across the supply chain.
🎯 Use Cases (4)
✅ Best For
- Large shippers with a national network of carriers.
- Warehouses in food, retail, and 3PL industries.
- Facilities looking to eliminate manual scheduling processes.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies requiring detailed, real-time yard management visibility.
- Operations that need highly customized, complex scheduling rules.
🏆 Alternatives
Unlike solutions that require building a carrier network from scratch, Opendock has a large existing user base of carriers. It is more focused on the scheduling transaction itself rather than deep yard management, making it a simpler solution for many.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Free for carriers to book appointments.
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