Productboard
The customer-centric product management platform.
Overview
Productboard is a customer-centric product management platform that empowers teams to get the right products to market, faster. It provides a dedicated system for product managers to consolidate customer feedback, prioritize features, and create and share clear roadmaps. By connecting customer insights directly to product planning, Productboard helps ensure that teams are building features that solve real user problems and drive business objectives.
✨ Key Features
- Centralized Feedback Repository
- Feature Prioritization Frameworks (e.g., Value vs. Effort)
- Dynamic Product Roadmaps (Timeline, Kanban)
- Customer Segmentation
- Public-facing Portal for feedback and roadmaps
- Objective & Key Result (OKR) Tracking
- Jira Integration (2-way sync)
🎯 Key Differentiators
- Strong focus on centralizing customer feedback and linking it to feature ideas.
- Flexible and visually appealing roadmapping capabilities.
- Deep integration with Jira for seamless product planning and development workflows.
Unique Value: Provides a single source of truth for product management, ensuring that product decisions are customer-centric and aligned with business strategy.
🎯 Use Cases (6)
✅ Best For
- Creating tailored roadmaps for different audiences (e.g., engineering, sales, customers).
- Prioritizing features based on customer feedback and strategic importance.
- Centralizing user feedback from multiple channels like Intercom, Zendesk, and email.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams looking for a project management or task-tracking tool (better served by Jira or Asana).
- Individuals or very small teams who can manage with simpler tools like spreadsheets or Trello.
🏆 Alternatives
More focused on feedback management and prioritization than traditional roadmapping tools, and provides a more strategic planning layer on top of development-focused tools like Jira.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 15-day free trial
Free tier: For individuals or small teams with basic needs.
🔄 Similar Tools in Product-Led Growth Platforms
Pendo
Helps software companies develop products that resonate with customers by providing analytics, in-ap...
Appcues
A no-code platform for building in-app onboarding tours, announcements, and surveys to improve produ...
Userpilot
A product growth platform that helps SaaS teams increase user adoption and retention through persona...
Heap
A product analytics platform that automatically captures all user interactions, enabling retroactive...
Amplitude
A product analytics platform that helps teams understand user behavior, ship the right features, and...
Mixpanel
An event-based analytics platform that allows you to track user interactions on web and mobile to un...