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📁 Loyalty & Retention
📋 Loyalty Programs
🔧 Punchh

Punchh

The leader in loyalty, offer management, and customer engagement for restaurants and retailers.

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Overview

Punchh provides a comprehensive loyalty and engagement platform that helps brick-and-mortar businesses like restaurants, convenience stores, and health clubs to better understand and engage their customers. The platform uses artificial intelligence to deliver personalized offers and experiences, driving increased visit frequency, spend, and customer lifetime value. Punchh was acquired by PAR Technology.

✨ Key Features

  • AI-driven Loyalty Programs
  • Personalized Offers
  • Customer Segmentation
  • Online Ordering & Delivery Integration
  • Surveys & Feedback
  • Gamification

🎯 Key Differentiators

  • Strong focus on AI and machine learning for personalization
  • Deep integrations with a wide range of POS systems
  • Proven track record with major enterprise brands in the restaurant and C-store space

Unique Value: Helps brick-and-mortar businesses harness the power of AI to create personalized guest experiences that drive loyalty and measurable revenue growth.

🎯 Use Cases (4)

Increasing customer visit frequency Driving higher spend per visit Winning back lapsed customers Collecting customer feedback and reviews

✅ Best For

  • Restaurant chains (QSR, fast casual)
  • Convenience stores
  • Health and wellness clubs

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Pure-play eCommerce businesses
  • B2B companies

🏆 Alternatives

Paytronix Thanx LevelUp

Offers more advanced AI-driven personalization and segmentation capabilities compared to traditional loyalty program providers.

💻 Platforms

Web iOS Android API

✅ Offline Mode Available

🔌 Integrations

Brink POS NCR Aloha Toast Olo Revel Systems POSitouch

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ PCI DSS

💰 Pricing

Contact for pricing
Visit Punchh Website →

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