RapidPro
Visually build scalable interactive messaging applications.
Overview
RapidPro is an open-source platform that allows organizations to visually build and manage automated messaging flows. It connects to mobile network operators and messaging apps (like WhatsApp and Telegram) to power services such as information hotlines, surveys, and behavior change campaigns. It was developed with support from UNICEF and is widely used by development organizations.
✨ Key Features
- Visual flow builder for creating complex logic without coding
- Multi-channel support (SMS, IVR, WhatsApp, Telegram, Facebook Messenger)
- Contact management and segmentation
- Campaign and trigger management
- Analytics and reporting
🎯 Key Differentiators
- Completely open-source and free to use
- Powerful and intuitive visual flow builder
- Proven scalability in large, national deployments
Unique Value: Enables any organization to create and scale sophisticated, interactive mobile messaging services for free using an intuitive visual builder.
🎯 Use Cases (5)
✅ Best For
- U-Report, a UNICEF-led youth engagement platform, is powered by RapidPro and operates in dozens of countries.
- Used during the COVID-19 pandemic for two-way communication with health workers and the public.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Complex clinical data management (EMR)
- Rich, form-based data collection with offline needs (better for ODK/CommCare)
🏆 Alternatives
While commercial platforms may offer easier setup and managed channel connections, RapidPro provides unparalleled flexibility and cost-effectiveness for organizations with the technical capacity to self-host.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Dedicated Support (Via community forums and commercial providers (e.g., TextIt) tier)
💰 Pricing
Free tier: The software is free and open-source. Costs are related to hosting, messaging (SMS/WhatsApp fees), and support.
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