Social Solutions Apricot (Bonterra)
The trusted case management software for nonprofits.
Overview
Apricot, part of the Bonterra suite, is a case management software designed for human services and social sector organizations. It provides a flexible and configurable platform for collecting client data, tracking service delivery, and reporting on outcomes. It helps nonprofits move beyond spreadsheets to a secure, centralized system for managing client and program data.
✨ Key Features
- Case Management
- Customizable Forms and Fields
- Intake and Enrollment Management
- Service Tracking
- Outcomes Measurement
- Secure, HIPAA-compliant platform
- Reporting and Analytics
🎯 Key Differentiators
- High degree of configurability without needing to code
- Strong focus on outcomes measurement and reporting
- User-friendly interface for case managers
Unique Value: Provides a secure and configurable platform that helps human services organizations track their work, prove their impact, and improve outcomes for the people they serve.
🎯 Use Cases (5)
✅ Best For
- Powering case management for homeless shelters, food banks, and youth services
- Tracking outcomes for workforce development programs
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations that primarily need a fundraising and donor management tool
- Nonprofits that do not provide direct services to clients
🏆 Alternatives
Offers more flexibility and a more modern interface than some older, legacy case management systems, and is more specifically tailored to human services than a generic CRM like Salesforce.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
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