Solutionreach

The all-in-one, customizable platform for patient engagement.

Visit Website →

Overview

Solutionreach is a long-standing patient relationship management platform that provides tools to automate and streamline communication throughout the patient journey. Key features include automated appointment reminders, recall messaging, patient surveys, and two-way texting. The platform integrates with practice management systems to help healthcare providers reduce no-shows, keep their schedules full, and improve the overall patient experience.

✨ Key Features

  • Automated Appointment Reminders
  • Patient Recall & Recare
  • Two-Way Texting
  • Patient Surveys & Reputation Management
  • Group Messaging & Newsletters
  • Digital Intake Forms
  • Telehealth
  • Online Scheduling

🎯 Key Differentiators

  • Long-standing presence in the market
  • Comprehensive suite of patient engagement tools beyond just texting
  • Strong focus on reputation management and patient surveys

Unique Value: Provides a complete, HIPAA-compliant patient engagement toolkit for therapy practices, from reminders and texting to reputation management and telehealth.

🎯 Use Cases (5)

Reducing appointment no-shows Automating patient recall for follow-up care Managing online reputation through patient surveys Communicating with patient groups via newsletters Modernizing the patient intake process

✅ Best For

  • Appointment reminders for dental and medical practices
  • Automated recall to fill hygiene schedules in dental offices

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Large hospital systems needing complex clinical workflow tools

🏆 Alternatives

Weave Klara OhMD

Solutionreach offers a broader set of features focused on the entire patient lifecycle, including post-appointment surveys and review generation, which may be more comprehensive than simpler texting-only solutions.

💻 Platforms

Web API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ HIPAA

💰 Pricing

$299.00/mo
Visit Solutionreach Website →