TimelinesAI
Shared Inbox for WhatsApp
Overview
TimelinesAI is a shared inbox tool that helps teams manage multiple WhatsApp accounts in one place. It's designed for businesses that communicate with clients via personal WhatsApp numbers (not just the Business API) and need to collaborate, track conversations, and integrate with their CRM. It allows multiple agents to access and respond to messages from a single or multiple WhatsApp numbers without needing the physical phones.
✨ Key Features
- Shared Inbox for Multiple WhatsApp Numbers
- CRM Integration (Pipedrive, HubSpot, etc.)
- Bulk Replies
- Chat History Sync
- Performance Reports
- No WhatsApp Business API required for basic use
🎯 Key Differentiators
- Ability to connect and manage regular WhatsApp numbers, not just API accounts.
- Strong focus on deep CRM integration for chat syncing.
- Solves the problem of collaboration for teams that rely on personal WhatsApp for business.
Unique Value: Provides a shared inbox and CRM integration for standard WhatsApp numbers, enabling team collaboration and data syncing without needing to migrate to the Business API.
🎯 Use Cases (4)
✅ Best For
- Allowing a sales team to manage leads and follow-ups from a shared WhatsApp number.
- Automatically syncing all WhatsApp communication with a client into their HubSpot or Pipedrive record.
- Enabling managers to review team conversations for quality control.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that need official WhatsApp Business API features like chatbots, approved templates, and large-scale broadcasting.
🏆 Alternatives
Unlike most competitors that require the official Business API, TimelinesAI works with existing personal/business app numbers, offering a unique solution for a specific business need.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 10-day free trial
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