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UserGuiding

Better Onboarding, Happier Users.

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Overview

UserGuiding is a product adoption platform that helps companies improve user onboarding and engagement without needing to write any code. It offers a range of features including interactive guides, checklists, hotspots, and NPS surveys. UserGuiding is positioned as a cost-effective alternative to more expensive solutions, making it a popular choice for startups and small to medium-sized businesses.

✨ Key Features

  • Interactive Product Tours
  • User Onboarding Checklists
  • In-App Messages and Hotspots
  • NPS Surveys
  • Resource Centers
  • No-Code Editor

🎯 Key Differentiators

  • Affordable pricing, making it accessible for SMBs
  • Ease of use and no-code implementation
  • Comprehensive feature set for the price point

Unique Value: Provides a powerful and easy-to-use suite of user onboarding tools at a highly competitive price, democratizing digital adoption for smaller companies.

🎯 Use Cases (4)

User Onboarding Feature Adoption Customer Self-Service Collecting User Feedback

✅ Best For

  • Creating simple step-by-step product tours for new users
  • Building in-app resource centers to reduce support tickets

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Large enterprises with complex security and compliance needs
  • Teams requiring deep, integrated product analytics

🏆 Alternatives

Appcues Userpilot Pendo Usetiful

Offers a similar core feature set to Appcues and Userpilot but at a more accessible price point, though it may lack their depth in analytics and customization.

💻 Platforms

Web

🔌 Integrations

Segment Google Analytics Slack HubSpot Intercom Zapier API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Corporate tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

$89.00/mo
Free Tier Available

✓ 14-day free trial

Free tier: Basic features, 1 team member, up to 2,500 MAU, UserGuiding branding.

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