Vee24

The Customer Engagement Platform for Online Sales & Service.

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Overview

Vee24 provides a customer engagement platform that helps businesses connect with their customers in a more personal and effective way online. Their suite of tools includes live video chat, text chat, co-browsing, and appointment scheduling, enabling brands to offer virtual consultations and guided shopping experiences.

✨ Key Features

  • Live Video Chat
  • Co-browsing and Screen Sharing
  • Text Chat & Chatbots
  • Online Appointment Scheduling
  • AI-powered Chatbots
  • Analytics and Reporting

🎯 Key Differentiators

  • Focus on high-touch, personalized video engagement
  • Robust co-browsing and screen sharing capabilities
  • Strong enterprise security and compliance

Unique Value: Brings the in-person, consultative sales experience online through live video and co-browsing.

🎯 Use Cases (4)

Virtual clienteling and personal shopping Live customer support and technical assistance Online sales consultations for high-consideration products Virtual showrooms with live hosts

✅ Best For

  • Increasing online conversion rates through live assistance
  • Improving customer satisfaction and loyalty
  • Reducing cart abandonment

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses that do not require live, human-to-human interaction
  • Companies looking for a purely 3D/AR virtual showroom solution

🏆 Alternatives

Immerss LivePerson Glia

Offers a more comprehensive suite of live engagement tools compared to basic live chat solutions.

💻 Platforms

Web Mobile Web

🔌 Integrations

Salesforce Shopify Magento BigCommerce Zendesk

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type 2

💰 Pricing

Contact for pricing

Free tier: N/A

Visit Vee24 Website →