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Zoho CRM for Healthcare

A healthcare CRM for medical professionals, hospitals, and clinics.

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Overview

Zoho CRM for Healthcare is a tailored version of the Zoho CRM platform designed to meet the specific needs of the healthcare industry. It helps healthcare organizations manage patient data, automate appointment scheduling, and streamline communication across various channels. The platform is flexible and can be customized to integrate with existing EHR/HIMS systems, providing a centralized hub for patient relationship management.

✨ Key Features

  • Patient Relationship Management
  • Appointment Scheduling
  • Omnichannel Communication
  • EHR/HIMS Integration
  • Medical Billing Integration
  • Follow-up Reminders
  • Analytics and Reporting

🎯 Key Differentiators

  • Affordable pricing across all tiers
  • Broad suite of integrated business apps (Zoho One)
  • Strong customization capabilities for the price point

Unique Value: Offers a powerful, customizable, and HIPAA-compliant CRM at a highly competitive price, integrated into a wider ecosystem of business applications.

🎯 Use Cases (5)

Patient data management Automated appointment scheduling and reminders Multi-channel patient communication Referral management Healthcare marketing campaigns

✅ Best For

  • Centralizing patient communication across email, phone, and chat
  • Automating follow-up reminders for appointments and treatments

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations requiring out-of-the-box, certified HIPAA compliance without any configuration

🏆 Alternatives

Salesforce Health Cloud HubSpot Freshworks CRM

More affordable than Salesforce and offers a broader feature set at lower price points than HubSpot.

💻 Platforms

Web iOS Android API

✅ Offline Mode Available

🔌 Integrations

Zoho Suite (Books, Campaigns, etc.) Google Workspace Microsoft 365 Slack Telephony Providers Custom EHR/HIMS integrations via API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise and Ultimate tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO

💰 Pricing

$14.00/mo
Free Tier Available

✓ 15-day free trial

Free tier: Up to 3 users, includes essential CRM features.

Visit Zoho CRM for Healthcare Website →