Amdocs CES
Experience the future of communications and media.
Overview
Amdocs' Customer Experience Suite (CES) is a line of software products and services for communications, media and financial services providers. The company specializes in OSS (Operations Support Systems) and BSS (Business Support Systems), delivering solutions that enhance customer experiences, streamline operations, and enable monetization of next-generation networks like 5G. Amdocs leverages technologies including AI, machine learning, and cloud computing to drive digital transformation for its clients worldwide.
✨ Key Features
- Cloud-native BSS/OSS
- 5G and IoT monetization
- AI-driven solutions
- Digital customer engagement
- Media and digital services
🎯 Key Differentiators
- Strong focus on customer experience
- Comprehensive portfolio for digital transformation
- Extensive experience with large-scale CSPs
Unique Value: Provides an end-to-end, AI-driven suite to help service providers accelerate their digital journey, monetize 5G, and deliver differentiated customer experiences.
🎯 Use Cases (4)
🏆 Alternatives
Offers a more comprehensive and integrated suite focused on the entire customer lifecycle compared to point solutions.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
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