Contentsquare

Make your digital experiences more human.

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Overview

Contentsquare is a digital experience analytics platform that provides a deep understanding of the customer experience. It helps businesses to visualize and analyze the entire customer journey, identify areas of friction, and optimize for better outcomes. The platform includes a range of tools, such as journey analysis, zone-based heatmaps, and session replay.

✨ Key Features

  • Customer Journey Analysis
  • Zone-based Heatmaps
  • Session Replay
  • Merchandising Analysis
  • Impact Quantification

🎯 Key Differentiators

  • Advanced visualization tools (e.g., zone-based heatmaps)
  • Strong focus on e-commerce and merchandising analysis
  • AI-powered insights

Unique Value: Provides a deep, visual understanding of the customer experience, helping businesses to create more human digital experiences.

🎯 Use Cases (4)

Optimizing website and app experiences Improving conversion rates Understanding customer behavior Personalizing the user experience

✅ Best For

  • Using zone-based heatmaps to understand how users interact with different elements on a page
  • Analyzing the customer journey to identify drop-off points and opportunities for improvement

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Simple event tracking and reporting

🏆 Alternatives

Quantum Metric Glassbox FullStory

Offers more advanced visualization and e-commerce-specific features than many competitors.

💻 Platforms

Web iOS Android

🔌 Integrations

Adobe Analytics Google Analytics Salesforce Optimizely Tealium

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Contact Sales tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ GDPR

💰 Pricing

Contact for pricing
Visit Contentsquare Website →